International Returns: What You Need to Know (Future Policy)
🌍 International Returns: What You Need to Know (Future Policy)
Summary
At this time, Pulingo only ships and processes returns within the United States. 🌎 International returns are not yet supported. This article provides an overview of what to expect once international orders are enabled in the future.
🇺🇸 Current Policy: U.S. Only
- At present, Pulingo only accepts orders and returns within the United States.
- International shipping and return services are not yet active.
- If you are outside the U.S., you cannot place an order or initiate a return at this time.
🚀 Future Plans for International Returns
- Pulingo will expand to Canada, Mexico, and Europe in upcoming phases.
- Once launched, clear return rules for customs, shipping fees, and refund timelines will be published.
- Customers will be able to use regional return centers for faster processing.
🌐 What Customers Outside the U.S. Should Know
- Pulingo products are not yet available internationally.
- Future international returns may require customs declarations and longer transit times.
- Return shipping fees may vary by region unless the product is defective.
📢 How Updates Will Be Announced
- International availability will be announced on the Pulingo website and via email newsletter.
- This help article will be updated once international returns are active.
- Until then, all return requests must originate from within the United States.
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