Returning Items from Bundles or Promotions
🎁 Returning Items from Bundles or Promotions
Summary
Returning part of a bundle or promotional deal? Rules differ from standard returns. This article explains how bundle returns work, refund calculations, and what to expect with free gifts or discounts. 🎀📦
📦 What Counts as a Bundle or Promotion
- Bundles: Multiple items sold together at a reduced price.
- Promotions: Buy-one-get-one offers, multi-item discounts, or special deals.
- Free gifts: Items automatically added to your order as part of a promotion.
🔄 Can I Return Part of a Bundle?
- Partial returns may be restricted if the discount only applies when the full set is kept.
- Some bundles require all items to be returned for a refund.
- If allowed, the refund will be adjusted to reflect the price of the returned item(s) without bundle savings.
Check your order confirmation email for bundle-specific return terms.
💸 Impact on Discounts & Promotions
- Returning one item may void the promotion (e.g., buy 2 get 1 free).
- The discount value may be deducted from your refund.
- Refund amounts are based on the actual amount paid after discounts.
🎀 Returning Free Gifts
- If you return the qualifying item, you must also return the free gift.
- If the free gift is not returned, its retail value may be deducted from your refund.
- Free gifts cannot be exchanged for other products.
🧮 Refund Calculation for Bundled Items
- Refund is based on the pro-rated value of the returned item.
- If the return breaks the bundle discount, your refund may be recalculated.
- Store credit may be offered instead for promotional items.
🚫 Exceptions & Limitations
- “Final Sale” bundles are non-returnable.
- Seasonal promotions (e.g., Black Friday) may have special rules.
- Digital bundles or downloadable products are non-refundable.
🤝 When to Contact Support
Contact support if:
- You’re unsure whether a bundle qualifies for partial return.
- Your refund amount doesn’t match your expectations.
- You need clarification on how free gifts affect your refund.
Tip: Attach your order confirmation and promotion details when reaching out.
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